Virtual Sales

We will encourage salespeople to meet with the customer virtually. We will teach digital business communication tips and techniques for building trustful client relations online.

training is resommended for salesperson and sales managers

optimal number of participants: 10 employees

70% of program are practical tasks

duration of the training: online 3,5h x 4, in-person 6h x 2

When do we recommend Virtual Sales training?

  • when the company needs to retarget its sales from in-person to online format
  • sales team lacks the knowledge and skills to work remotely with the customer

How will this training help your sales team?

Virtual Sales training helps the sales team start and develop client relationships online. Participants learn to address customers online, prepare for online conversations, learn about the customer’s needs, and how to convince them of the benefits of the deal. In addition, program participants acquire technical skills in using virtual meeting platforms.

The program provides answers to the following questions:

  • how to make virtual client meetings a part of a daily routine in the sales team?
  • how to persuade a client to meet virtually?
  • how to prepare for an online conversation with a client?
  • what are the principles of small talk in the digital environment?
  • how to find out the customer’s needs online?
  • how to deal with customer objections?
  • how to evaluate the result of a virtual conversation?

The program includes practical tasks – participants meet with a real client remotely and later evaluate the result of the conversation and possible improvements. During the training, separate sessions are organized for managers to discuss the challenges with the consultant, implementing virtual client meetings in practice and the first results.

In 2021 we helped to introduce virtual sales meeting in RUUKKI – here you can learn more about the training project.

What are the benefits for the training participants?

  • advances client communication skills in the digital environment
  • self-confidence and motivation

What are the benefits for the company?

  • new clients
  • a motivated and efficient sales team
  • opportnunity to run business even during pandemic constraints