In order to promote the development of employees’ knowledge and skills, the Ministry of Finance regularly organizes training led by both internal and external trainers. As the number of organized training sessions increased, the Ministry HR team came to the need to structure the training planning and organization process and adapt it to the strategic goals of the organization as much as possible. A decision was made to create a knowledge management strategy. The goal that the client wanted to achieve – create and describe a process that includes the following steps:
The creation of the process required the involvement of several parties, so for more effective coordination, the client decided to hire a moderator – an expert who could guide the creation of the strategy step by step.
WIN partners developed a project in cooperation with the client, the goal of which was to offer a strategy and clear steps in its implementation.
On behalf of WIN partners, Aldis Zauls took on the role of trainer-moderator.
On the client’s side, a working group of four people was created to work on this project. It was attended by representatives from the HR department.
The project was implemented in the following steps:
Mārīte Krišāne, Director of HR Department:
“As a result of the training, we have improved the training application system, making it more structured, clearly defining the training rationale, purpose, measurements, and their evaluation, thus making the transfer of knowledge and skills acquired by employees to the work environment more effective.
The acquired knowledge helps managers and is useful not only in organizing the learning process but also in their daily work – conducting individual discussions with employees, conducting meetings, and creating better communication.
Thanks WIN partners for the successful cooperation!”