the training is recommended for teams and customer service specialists
optimal number of participants: 10 employees
70% of program are practical tasks
duration of the training: 2h, 4h or 8h.
the training is available online
The program is based on explaining phenotypology approach which helps to understand personality by a person’s appearance. Participants will learn the principles of phenotypology, which allows them to look at themselves and colleagues from a different perspective and find ideas for more successful communication with each other.